Do you have a question or a problem? We are happy to help! There are several ways to get in touch with us. Read here which option works best for you.
Contact via your order on the platform
We strongly recommend that you contact us via the order on the platform where you placed your order. This is actually the best way to reach us! Why? Because in this way we can immediately see your order details and help you as quickly as possible. No detours, no missing information – just getting straight to work on your issue.
Contact via our chatbot
Would you prefer to chat with us directly? No problem! Click on our chatbot Liv, which you can find in the bottom left of the screen. Liv can answer many questions immediately, or will make sure you get in touch with one of our Customer Experience Specialists. You can also do this outside office hours – we will then contact you by email.
Call us by phone
You can also always reach us by phone on 085 000 0575. Please note: this is only possible during our office hours, from Monday to Friday from 09:00 to 17:00. Our specialists will be happy to assist you then.